lunar77 Legal Notice

Comprehensive Legal & Jurisdiction Information

Service availability

We at lunar77 offer our gaming and sportsbook services exclusively in jurisdictions where local law permits such activity. We do not operate in, advertise to, or deliberately serve users in regions where online gaming, wagering, or betting is prohibited or restricted by statute, regulation, or legal decree. Our platform is designed and intended for use only in supported jurisdictions where the service can legally operate. If you reside in or are accessing lunar77 from a jurisdiction where online gaming is prohibited, you must not register, deposit, or place wagers on our platform. We strongly encourage all prospective users to conduct thorough independent research into the legal status of online gaming and betting in their own jurisdiction before attempting to access lunar77. We do not represent that our service is legal, licensed, or regulated in any specific country. Instead, we frame our service as available only where applicable law permits. Users who access lunar77 from prohibited jurisdictions do so entirely at their own legal risk and in potential violation of local law. lunar77 uses geolocation detection to identify certain restricted regions; however, such detection is not foolproof, and users bear ultimate responsibility for ensuring their own compliance. If we determine that a user is accessing from a jurisdiction where our services are not permitted, we reserve the right to suspend, restrict, or close the account and withhold any balance pending investigation.

Account eligibility

To open an account on lunar77, you must be of legal age to participate in gaming and betting activities under the laws applicable in your jurisdiction. We do not specify a universal age threshold because age requirements vary significantly across different locations and legal systems. You certify and warrant that you are of full legal age and have the legal capacity to enter into binding agreements and to participate in gaming and wagering in your own jurisdiction. When you register for a lunar77 account, you must provide accurate personal information including your full legal name, email address, date of birth, residential address, and a valid payment method. We verify this information against official government records, identity databases, and third-party verification services to confirm your identity, age, and eligibility. You agree not to provide false, inaccurate, misleading, or incomplete information at any time, and to update your account details immediately if any information changes. We reserve the right to request additional documentation—such as a valid passport, driver's licence, national ID card, or proof of address—at any time to verify your identity or age. Failure or refusal to provide requested documentation may result in account suspension or closure. We may close any account that appears to belong to an individual below the legal age for gaming in their jurisdiction, or that we have identified as belonging to a restricted or prohibited user under applicable law. We do not permit duplicate accounts, shared accounts, or accounts opened on behalf of third parties, and any such accounts will be immediately closed.

Local-law responsibility

You, as an individual user, are solely and exclusively responsible for understanding, verifying, and ensuring that your access to and use of lunar77 complies fully with the gaming, betting, wagering, and other applicable laws of your own jurisdiction. We provide no legal advice whatsoever, and we make no representations, warranties, or guarantees concerning the legal status or availability of lunar77 in your location. Before you access, register, deposit, or place any wagers on lunar77, you must independently conduct thorough legal research and, if necessary, consult a qualified legal professional in your jurisdiction to determine whether our service is legal and permissible for your use. If your jurisdiction prohibits, restricts, or regulates online gaming, sports betting, slot games, live-dealer tables, esports betting, or any specific game type offered on lunar77, you must not create an account or use our platform. You assume all legal, financial, and regulatory risk associated with your participation on lunar77. We are not liable for, and will not indemnify you against, any legal consequences, government fines, tax penalties, civil claims, criminal charges, or any other adverse outcome you may face as a result of accessing or using lunar77 in violation of your local law. If your jurisdiction's laws change and our service subsequently becomes prohibited in your location, you bear sole responsibility for ceasing access immediately. We may, at our discretion, cancel your account, forfeit your balance, and refuse further service if we determine that your use violates local law or that you are accessing from a prohibited jurisdiction.

Data and privacy scope

We at lunar77 collect and process personal data from you to provide our services, verify your identity, prevent fraud, comply with applicable law, and improve our platform. The personal data we collect includes your full legal name, email address, date of birth, residential address, payment method details (including bank account or e-wallet information), transaction history, IP address, device information, and browsing activity on our platform. We collect this data through account registration, identity verification, payment processing, and automated tracking systems. We use your personal data for Know Your Customer (KYC) compliance, which is a legal requirement in most jurisdictions to prevent money laundering and fraud. Your data is stored on encrypted servers and is protected according to international data-protection standards and applicable privacy laws. We do not sell, lease, or trade your personal data to third parties for marketing purposes. However, we may share your data with payment processors and banks to facilitate deposits and withdrawals, with fraud-detection and identity-verification services, and with law-enforcement or regulatory authorities if required by legal process or court order. For a comprehensive explanation of our data collection, use, retention, and protection practices, please see our privacy policyYou have the right to request access to your data, to correct inaccurate information, to request deletion of your data (subject to legal retention obligations), and to exercise other rights under applicable privacy law. To exercise any of these rights, contact our support team in writing.

Contact for legal inquiries

If you have legal questions, compliance concerns, or wish to lodge a formal complaint about lunar77, contact our support team via live chat (available during platform operating hours), email, or phone (the contact details are listed on your lunar77 account dashboard and throughout our website). For urgent legal or regulatory matters, you may request escalation to our compliance officer. We commit to responding to all legal enquiries and formal complaints within one business day for urgent matters categorised as high-priority legal or regulatory issues, or within three business days for standard enquiries and complaints. We maintain a formal complaints procedure and will thoroughly investigate any allegation of unfair practice, fraud, breach of our terms, or breach of applicable law. All legal correspondence is handled confidentially and in strict accordance with applicable law. We cannot provide legal advice or serve as your legal representative; however, we can clarify our policies, procedures, practices, and compliance commitments. For disputes that cannot be resolved through our support channels, you may pursue resolution through the civil courts in the jurisdiction where you reside, subject to any applicable limitations of liability, arbitration clauses, or forum-selection provisions in our terms and conditions.